Head of Human Resource - EyeCarePro - South Africa

About EyeCarePro At EyeCarePro, a leader in digital marketing for eyecare professionals, our commitment to excellence is not just a goal, it's a proven track record. We are the recipients of the prestigious EyeVote Award for five consecutive years in the Online and Social Media Marketing Services sector. This achievement underscores our dedication to quality and innovation in the eye care industry. Learn more about our award at EyeCarePro's EyeVote Award . Our team thrives on meaningful collaboration, underpinned by empathy and understanding. We bring a unique blend of professionalism, helpfulness, and friendliness to our work, ensuring every interaction is both positive and productive. Data-driven strategies are central to our operations, guiding us in delivering client-focused value. This approach ensures that our decisions align with the best interests of our clients. We champion a culture of continuous learning, innovation, and improvement, constantly testing new ideas and embracing change to stay ahead in digital marketing. Our team's proactive reliability and commitment to personal and professional development are key to our sustained success and industry recognition. Joining EyeCarePro means being part of a team dedicated not just to its clients but to the growth and well-being of each team member. As an HR Business Partner, you will be integral to sustaining a culture of excellence and innovation, celebrated by our awards and recognized across the industry. Job Overview As the Head of Human Resources, you will play a pivotal role in shaping and nurturing our team of growing talented professionals. Your expertise will be instrumental in fostering a culture that aligns with our core values while driving organizational growth and efficiency. This role demands a blend of strategic thinking, operational prowess, and a passion for employee engagement and development. Key Responsibilities Global HR Strategy Development Design, develop and implement HR strategies that align with diverse international laws and cultural contexts, upholding our core values and support business objectives. Collaborative Leadership Work closely with international business leaders to understand and support HR operational solutions, ensuring standard systems and processes are applied, and responsibilities are owned. HR Advisory Stepping in as the trusted advisor for all HR related enquiries by providing daily guidance and support to management and staff across various global locations. Data-Driven HR Analysis Conduct surveys, analyse results, establish metrics by tracking KPI’s to inform strategic decisions, and propose action plans to address areas of improvement in order to drive performance and objectives. Employee Relations Management Strengthen and maintain company culture, and employee engagement. Ensure fair and consistent application of policies, procedures and when applicable resolve mediate and resolve employee relations issues in a multicultural and diverse legal environment. Workforce Planning and Succession Monitor and enhance workforce and succession planning globally. Talent, training and development management Identify talent needs and develop plans for recruitment, retention and success planning. Facilitate performance management processes, including goal setting, performance reviews and development plans through mentorship, coaching and career development initiatives. Identify and implement training needs tailored to international teams. Skills and Competencies International HR Expertise Demonstrated understanding of various international HR practices, laws, and cultural nuances. Business Acumen Strong understanding of the digital marketing or agency sector. Data Literacy Proficiency in data analysis and HR metrics. Effective Communication Exceptional communication and stakeholder management skills. Change Management Ability to manage change effectively in a diverse and dynamic environment. Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree preferred. A minimum of 7 years of HR experience, with at least 3 years in a leadership role. Extensive experience in HR with a focus on international or global operations. Proven track record in HR strategy, team management, and organizational development. Exceptional communication and interpersonal skills. Knowledge of HR laws and regulations. Fluency in English. Why Join Us Lead a Transformative Global HR Initiative Spearhead an exciting global HR project in a company renowned for digital marketing excellence. Diverse and Innovative Team Immerse yourself in a team that values growth, innovation, and global collaboration. Make a Tangible Impact Directly influence the international reach and presence of a leader in the eye care sector. Award-Winning Company Be a part of a globally recognized, award-winning organization. Shape International HR Operations Play a pivotal role in molding HR operations across diverse international landscapes. Forward-Thinking Culture Join a team dedicated to innovation and excellence, driving the future of digital marketing in eye care. How to Apply If you are ready to take on this global challenge, send your resume, cover letter, and your proposed solution to an HR challenge as outlined in the Innovative Solution Challenge. We are excited to see your vision for international HR at EyeCarePro EyeCarePro is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. Innovative Solution Challenge Applicants are encouraged to submit a proposal outlining an innovative solution to a key HR challenge faced in managing a diverse international workforce. This could involve novel approaches to cross-cultural training, unique strategies for international compliance harmonization, or creative ideas for fostering a unified corporate culture across geographical boundaries. Apply Now

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Head of Human Resource - South Africa

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