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Head of Product - Durban

The Unlimited Group Ltd

Company: The Unlimited

Position: Head of Product

Department: UMax

Location: Hillcrest, Durban

General

Accountable to: Head of UMax

Direct reports: 10 - 12

Purpose of the Role:

Lead strategy for product in the customer journey. Use product to put the business where it is not.

Key Responsibilities:

  • Set Product Strategy for the business
  • Implementation of Strategy
  • Ensure Product Strategy is executed
  • Product Innovation and concept creation
  • Innovate and Create products that deliver unbeatable value that our customers cannot get anywhere else
  • Ensure our product fulfillment is in accordance with the agreed SLA's
  • Strategic Product Value Management
  • Understand and pro-actively manage product performance
  • Ensure product strategy keeps our products relevant irrespective of state of economy
  • Oversee Scripting for the Business
  • Oversee Testing for the Business

Knowledge, Experience & Skills:

  • Relevant Tertiary Degree
  • 10 Years minimum working experience
  • Ability to understand economic situation and direction of SA
  • Passion and knowledge of technology and how it can be and is used for innovating technology in insurance, motor vehicle, insurance health, life, cellular and legal
  • Experience and understanding of insurance cells would be beneficial
  • Experience in working in developing mobile apps for the delivery of customer facing service solutions would be beneficial
  • Strong Commercial knowledge
  • Strong Deal Making ability
  • Strong Rainmaker (ability to bring in new business by association)
  • Ability to test fast and fail fast
  • A history of taking on risk in ways that allow an individual to put the business where it is not and to do this in a safe way

Personal Characteristics:

  • Creative
  • Passion for Innovation, creativity and business
  • Forward thinking
  • Commercially focused
  • Leadership style inspirational with a balance of strategic skills and strong 'people' orientation
  • Well rounded, resilient and self-aware individual who is open to change and personal development
  • Entrepreneurial, free thinker who will challenge the status quo and push boundaries
  • Must have the capacity to grow their strategic ability
  • Confident – someone who is able to hold their own with shareholders and be resilient in a demanding environment
  • Hands-on approach
  • Self-motivated
  • A deep passion for wanting to use technology to innovate in older industries such as insurance

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