Head Operations (Sanlam Umbrella Solutions) - Sandton
Responsibilities • Financial reporting - Responsible for accurate and timeous management information on a monthly and quarterly basis to management and executive committees. • Compliance and Risk Management – ensuring best practice compliance monitoring and reporting, cooperating with Sanlam Corporate central compliance and risk functions. • Operational governance (FICA, PDDs, FAIS etc). • Stakeholder management and engagement with various internal and external stakeholders (This includes Vendor management; Outsource agreements; Corporate Finance, Risk, Compliance teams; Internal audit engagement and relationship; Facilities). • Operational Process - Ensure optimal operational processes and controls to ensure delivery in line with SLA’s. • Operations management – provide the operations area with direction in terms of the business strategic goals, new business implementation, contracts, investment operations. • Budget preparation and monitoring. • People management - set clear direction to team members in respect of team goals, objectives and outputs, performance management, training, mentoring and resource management. • Systems – monitoring systems for suitability to business needs and providing input into the prioritization of enhancements and requirements. • Expense management – driving efficiencies across the different areas including active management of controllable vs uncontrollable expenses, acquisition expenses vs maintenance expenses vs project costs, support costs. Qualifications • Relevant degree (postgraduate qualification advantageous). • 5 – 7 year’s management experience in retirement fund administration. • Strong commercial acumen. • Risk and Compliance experience is beneficial.
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