Helderberg Personnel Ongoing Job Vacancy – Apply Now - South Africa
My client specializes in the hospitality industry and provide software (such as reservation system, on-line bookings, POS, and stock system etc.) to clients all over South Africa and 7 international countries. They would like to employ a support consultant who will be working in the support office in Somerset West with a team of 10 other support consultants. The successful candidate must be people oriented and well organized with the ability to listen and assist customers. Job Title: IT / Technical Support Consultant (Hospitality Ind Location: Somerset West Reference: SW003594-AM-1 Job Summary: Duties & Responsibilities: The Role Provide first line telephone and email support. Investigate, analyse, and record customer issues. Escalate support requests you cannot resolve to the appropriate internal consultant or manager. Travel to clients (local and international) to do onsite training and installations. Requirements: Knowledge of Microsoft Word, Outlook, and Excel Basic knowledge of network infrastructure, cloud configuration, software, HTML, and hardware installation Microsoft SQL knowledge Good telephone & email etiquette. Willingness to learn & a positive attitude Work experience within the hospitality Industry will be advantageous. Willingness to travel locally and internationally. Able to present ideas and concepts to an audience Must be vaccinated and have a passport for traveling purposes. To Apply: Click Here
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