Helpdesk Engineers (Intermediate and Senior) - Central Johannesburg
My client based in Parktown is looking for Intermediate and Senior Helpdesk Engineers to join their team. Salary rangese between R12k to R20k per month, depending on skill, experience and tenure. Outputs: Technical knowledge of computers, operating systems and widely used computer applicationsAbility to troubleshoot to determine the best solution based on a problem presented by a user.Ability to build, configure and repair computer hardware and other devicesAbility to learn and support third party applicationsKnowledge of computer networks and router configurationsInstallation and configuration processesAdministrative Process Requirements: 3 years’ experience as a Helpdesk Engineer or similar roleA (Essential)Microsoft Certified Solutions Expert (MCSE)(Essential)Tech, B.Com or B.Sc. Computer Science or Information Systems or B.Eng (Advantageous) Personality Traits: Team PlayerCoachProcess ChampionCustomer ChampionConsultantRisk MitigatorSolution OrientatedKnowledge ManagerRelationship builderChange LeaderProblem Owner Skills: Knowledge of computer hardware, operating systems and Microsoft Office ApplicationsAbility to understand various devices with more complex configurationsHelpful nature with the ability to communicate with clients in a professional mannerAbility to understand and resolve problemsProblem solver with the ability to mentor more junior staff in the teamMicrosoft OfficeMicrosoft Operating SystemsNetwork Protocols https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTA3NTcwODE1P3NvdXJjZT1ndW10cmVl&jid1583550&xid1107570815
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