IkamvaYouth Recent Available Employment Opportunity - - South Africa

IkamvaYouth is a township-based volunteer programme that gets learners out of poverty through education. The organisation exists to reduce inequality in South Africa, and its track record of matric results, access to post-school opportunities, and alumni success is proof that positive change is possible. Job Title: Technology assistant Location: WC National office Remuneration: R12 814.37 Employment type: 4 Months Fixed – Term Contract (Maternity) The purpose of this position is to provide helpdesk support to all IkamvaYouth (IY) staff. He/she is required to support the Technology Coordinator in the areas of administration and procurement. The Technology Assistant reports to the Technology Co-ordinator Responsibilities: Contribute to Department Objectives Contribute to the achievement of department-specific objectives Work from a branch to promote team cohesiveness and gain a better understanding of context on the ground IT Support Provide support to District Managers and teams to ensure optimal usage, care, and management of technology Attend to IT tickets received Safeguard software access keys and passwords Maintain the IY email database Conduct an upgrade needs analysis on various IY systems Ensure that equipment that needs upgrading is attended to Travel to branches and offices to service and equipment Arrange and book training on behalf of the Technology Coordinator Provide training to all IY staff on collaboration software & technology systems (google apps, WebEx, Skype, Dropbox, etc.) as and when required Ensure that all new employees are inducted on IY collaboration software and technology systems Develop and manage all branch and office audit spreadsheets Track changes, together with Branch Assistant on audit spreadsheet In the case of missing or broken assets inform Technology Coordinator Administration Ensure that all tech assets are insured Keep a central depository of insured equipment Complete and submit paperwork to claim from insurance (eg: stolen or broken equipment) Attend to all queries related to lost and/or stolen equipment Provide advise as per disposal policy Compile and submit pay card report and share with the finance department Assist in setting up equipment for events (eg. AGM, conferences, etc.) Procurement Follow the standard finance policy with regards to the procurement of equipment Ensure that procurement of all IY assets are aligned to the IY procurement policy Effect procurement of equipment for staff, labs, and offices Update asset register on Salesforce Track asset loan agreements on Salesforce IT Infrastructure Ensure that every laptop has antivirus software installed Carry out regular antivirus checks on all equipment Administration Invoice as per schedule on the tracker Update the Fundraising Coordinator every Friday Send bank statements every Friday Update meeting records on a weekly basis Keep track of action items Required: A diploma or certificate in Information Technology A minimum of 1-2 years’ experience in the IT sector Experience in training on various tech platforms would be advantageous Patience and ability to train and support colleagues with a wide range of technical competencies Experience in cloud platforms would advantageous Performance-Oriented Proactive Resourceful Good written and verbal communication skills Adaptable Attention to Detail Problem-solving skills Team player Ability to take initiative and work independently Commitment to IY’s five values and redressing inequalities through education Interested applicants should submit their Curriculum Vitae and a cover letter via email to careersikamvayouth.org with the subject heading “Technology Assistant”. Application Deadline: Friday, 13 September, 2019 Apply Now

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IkamvaYouth Recent Available Employment Opportunity - South Africa

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