Inbound Sales Consultant - - Brackenfell

REQUIREMENTS

Matric, relevant qualification advantageous
2 3 years experience in a similar role
Extensive computer literacy skills such as Excel, Outlook, Omni (advantageous)
Must be able to work as part of a team
Excellent written and verbal communication skills, in both Afrikaans and English
Must be organised, great attention to detail and have a pro-active attitude
Good telephone and email etiquette
Ability to understand the FMCG trade
Reliable transport to and from work

DUTIES

Handling of all inbound sales queries and orders
Assisting customers face to face, telephonically and via email and WhatsApp
Verifying orders, including customers' personal information and payment details
Data capturing onto internal computer system
Quotes to existing and potential clients
Informing clients of stock availability, stock alternatives and lead times
Accurate invoicing to clients
Analyse sales reports with continuous feedback to department Manager
Expediting orders through internal liaison
Time management and delivering timeous responses to customers requests are crucial
Maintaining and updating sales and customer records
Supporting the sales department with other administrative tasks, as required.