CXP are looking for dynamic and driven leaders to join our team and to drive superior customer service performance to CXP's clients and their customers, by achieving outstanding levels of quality and operational efficiency. Mission Drive superior customer service performance delivered to CXP's clients and their customers, by achieving outstanding levels of quality, operational efficiency and sales. Accountabilities Fill your team with A Players.Lead, coach and inspire your team to deliver outstanding customer service performance.Drive efficiencies within the team to well exceed Client SLA. Culture Fit Show upSpeak outThink like a customerSmall details always matter Coaching Competencies A PlayerSupportiveHighly Organised Technical Skills Advanced report writing skills (proficient in Excel)High levels of analytical capabilityExtensive Customer Service Experience4.Extensive Sales Experience is a MUST Qualifications Bachelor of Commerce Degree or relevant management experienceMinimum of 3 years in a Team Leader role preferably from a customer service environment Please ensure that your updated CV along with your mobile number and personal email address is attached to your profile. https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTAyNzIzMjUwP3NvdXJjZT1ndW10cmVl&jid948451&xid1902723250
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