Information Technology Manager - Pretoria
JOB ROLE REQUIREMENTS QUALIFICATIONS • Recognized degree or equivalent • ITIL Service management Basic Guidelines for IT Services and Management EXPERIENCE • 5 Years in IT Management • Experience in dealing with teams within a geographical and technical complex environment • Work experience within the retail and manufacturing environment (desirable) would be an advantage KNOWLEDGE REQUIRED • Strong organizational and interpersonal skills • Strong project management skills • Ability to conduct research into issues and products as required • Ability to make fast and logical decisions • Ability to handle constantly changing flow of requests, multitask during busy times and remain productive during slow times • Take ownership and responsibility of issues from start through to successful resolution • Understanding of Active Directory • Hands-on experience with computer networks, network administration and network installations • Ability to manage personnel and the ability to work with or without direct supervision • Friendly presence, helpful attitude, and ability to work in a team environment SKILLS REQUIRED • IT Security • Windows Server 2012/2016/2019 and Windows 10/11 • Microsoft 365 as a suite (Office, SharePoint, Teams etc) • Excellent knowledge of technical management, information analysis and computer hardware/software systems JOB ACTIVITIES 1. Role-Specific Strategy: • Assist and involved in IT strategy development • Actively implement IT strategy Architecture: • Ensure alignment with the overall IT strategy • Manage the environmental changes • Own the IT architecture: Application, Infrastructure, and Information Governance• Compliance • Setting and enforcement of policies and procedures • Change management • ITIL and best-practice alignment • Audit engagement Business Systems• Troubleshooting • Operational excellence • Liaise with user community and application owners around performance and variation requests • SLA Management: Performance, Availability and Capacity Planning • Attend and participate in user forums Infrastructure and Operations: • Networking • Assists in the planning and implementation of additions, deletions, and major modifications to the supporting infrastructure company wide • Implement network security at the corporate level as established https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODA3MDQ5NTQ0P3NvdXJjZT1ndW10cmVl&jid1285570&xid2807049544
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