Information Technology Manager: Information Security - Derivco - South Africa

At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry. We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in the USA, South Africa, UK, Spain, Malta, Sweden and Australia. To work for Derivco means you will work with cutting-edge technology., in our designer offices. Our people are brilliant., our ideas fresh and our technology is trailblazing. You will be inspired, challenged, and stimulated every day and you will receive an extraordinary number of high-fives - rewarded for work well done. A place where you will feel as if you have found your intellectual and creative home. Sounds pretty awesome, right? Derivco is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles and circumstances and we are committed to equality of opportunity and to providing a productive working environment free from unfair and unlawful discrimination. Derivco South Africa is seeking a highly skilled and motivated Information Security Networking Manager to be part of our dynamic team. Role Overview: The Information Technology Manager is required to manage the team and processes required for the provision of 24/7 Information Security services to customers globally, ensuring effective service level management and project delivery. This role will be accountable for operational planning, process and service management, continuous improvement, and management of the full employee life cycle for team members. Key Responsibilities: Provide line management and mentorship of a team of Information Security Network Engineers. Plan, prioritize, and manage operational delivery to support our Information Security strategies Define the commercial impact and benefits of Information Security projects or products Define business and technical specifications for Information Security solutions Create project decomposition and work breakdown structures for projects allocated to global IT delivery teams Maintain the team's work backlog Identify and communicate any risks, constraints, or concerns that could influence the quality of the delivery and the requested timeframes Analyze and determine the severity and commercial impact of Information Security services problems on clients and identify the most appropriate solution with regular feedback to all parties involved Manage Information Security incident resolution, change, and deployment processes for global teams according to company standards and customer requirements Manage escalated, high severity incidents Provide insights on Information Security related product availability and recommend initiatives to improve commercial impact Plan and manage team capacity to enable "follow the sun" service delivery Ensure the team is fully staffed and equipped with the resources and skillset required for team effectiveness Develop and manage team members in line with technical requirements and organizational culture and objectives Manage the end-to-end Information Security product lifecycle Identify and resolve Information Security services process bottlenecks, quality, and compliance issues Analyze service delivery and product measurements to identify automation and other improvements Implement actions to mitigate the occurrence or impact of risk Ensure team adoption and continuous review of Information Security policies and practices to ensure effective and compliant delivery Manage operational and service level agreements with internal and external stakeholders Manage customer and service provider expectations and align practices accordingly Drive stakeholder adoption of any changes that may affect Information Security service/product delivery Knowledge Skills and Attributes: A Deep technical understanding of Network Security technologies, architecture, practices and needs to understand and drive technical delivery within the team. Excellent communication skills – both written and verbal Excellent presentation skills Experience with securing Cloud and container environments will be advantageous. Motivated with the drive to succeed. A strong client service orientation Ability to negotiate and influence. Good project, analysis, problem-solving, and business relationship skills Ability to map business needs to technology solutions. What You Bring: Bachelor's degree in Information Security, Computer Science, or a related field 10 years of experience in Information Security operations and management Proven ability to plan, organize, and manage complex projects Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Passion for Information Security and a commitment to staying up-to-date with the latest trends and technologies Apply Now

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Information Technology Manager: Information Security - South Africa

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