We have an opportunity for a Senior Insights Executive to oversee all research activities during the planning, setup, and ongoing management of our client's research projects. As an experienced Senior Insights Executive, you will possess a keen ability to balance client demands with internal timelines. You will ensure that projects remain on schedule, within budget, and guarantee client satisfaction. A Senior Insights Executive is both an analytical thinker and a strategic thinker who performs well under pressure. You will be able to manage multiple customer accounts while ensuring quality outputs and clearly articulated insights. Industry / Business Knowledge and Relationship Management: Actively getting to know the client's business/industry Build ongoing client relationships to ensure loyalty and satisfaction Proposals and Costing: Set up proposals and costing (when requested) with support and input from the insights lead Able to translate client business or research objectives into an effective research project design Considers multiple design options to achieve the research objective Recommends optimal design based on methodology, cost, time, access Considers sampling, quotas, bias effects, routing, filters, reporting outputs Considers need for external suppliers where appropriate (stats, field, qualitative moderators etc.) INSIGHT COMMUNITY / CONSUMER PANEL SET-UPS Project Management of Research Projects: Set-up of project deliverables and timelines Allocate project tasks on the internal project management system If requested, communicate with the client on the status of the project (including ad-hoc projects) Management of project tasks in accordance with timelines Communicate with internal teams on an ongoing basis regarding project status Questionnaire Development: Designs questionnaires or discussion guides for discussion with client/checks and approves a questionnaire set up by a research executive Finalises and signs-off questionnaire or discussion guide with the client Briefs the operations teams for scripting or authoring Tests questionnaire (i.e. logic, flow, length etc.) Analytics and Statistics: Compiles analytical plan in consultation with the insights lead Communicates details of tabletop breaks to the operations team Communicates and discuss any modelling required with the statistician Assesses whether weighting of data is required by comparing the achieved sample distribution relative to the ideal Communicates to the operations team and statistician the distributions to weigh towards if required Moderating (if experience allows): Moderates online discussions where appropriate Reporting: Prepares visual and insightful reports detailing key insights (requesting input guidance as needed) Presents results to client face-to-face when needed Requirements: Minimum of 3 years of project management experience 5 plus years of research experience Well-rounded experience covering brand health, communications testing and product innovation project work within the FMCG/ CPG and retail sectors Completed a relevant degree but preferably post-graduate qualifications Professional presentation Excellent command of the English language i.e. written, spoken, grammar and writing Fluency in additional languages of the African continent an advantage (French, Portuguese and/or Arabic in particular) Strong in numeracy (statistical knowledge and experience an advantage) Excellent time management, organizational, problem solving and analytical skills Excellent attention to detail Ability to service several clients at one time Ability to work well under pressure and possess a high degree of tenacity Proficient with Microsoft Office Aptitude for technology and software Strong communication and interpersonal skills Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals See Description See Description Apply Now

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Insights Executive Johannesburg - Johannesburg

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