Duties:

Acquire and maintain knowledge of technology related to the LMS software and systems.
Effectively manage the LMS including but not limited to functionality, appearance, settings, and usage.
Develop relevant policies and procedures to support the utilisation of the LMS in line with other Learning and Development policies and procedures.
Provide the relevant analyses and recommendations on solutions for the LMS to deliver, track and measure performance of the LMS.
Provide knowledge and train the L&D Administrator on:
Effectively manage user access including:
Manage the tracking of all learning intervention revisions and maintain an accurate history of all material published on the LMS.
Maintain an up to date, relevant and accurate library of learning interventions.
Partner with external service provider and internal resources to ensure effective utilisation of the LMS.
Serve as the point of escalation for matters which may require support from the service provider.
Create and manage end to end learning intervention structure on the LMS.
Develop assessments and evaluations in the LMS for all on-line learning interventions.
Develop engaging and learner-centric activities and course content that enhances retention and transfer of learning.
Collaborate with subject matter experts and other stakeholders to understand learning objectives and requirements.
Utilize multimedia elements, interactive features, and assessment tools within the LMS to enhance the online learning experience.
Visualise instructional graphics, user interface and final product.
Ensure all learning interventions include tested instructional design theories, practices, and methods.
Provide exercises and activities that enhance the learning process and transfer of skills.
Create and or source relevant supporting material including but not limited to audio, visual simulations, role plays, games etc
Ensure content complies with educational standards, copyright regulations, and accessibility guidelines.
Remin up to date with emerging trends and best practices in e-learning, content creation, and LMS functionality.
Collaborate with subject matter experts and Facilitators to ensure seamless integration of instructional materials into learning environments.
Provide training and support to learners and users on the effective utilisation of the LMS.
Ensure effective utilisation of the full functionality of the LMS.
Develop Early Morning Training (EMT) sessions for employees using relevant technology e.g. Canva.
Review the effectiveness of on-line learning interventions.
Monitor and report on training interventions.
Conduct surveys to determine the effectiveness and ROI of learning interventions.
Conduct research on instructional methods and assessment instruments.
Research new on-line content development and facilitation methods.
Ensure full compliance with company policies, quality assurance standards and regulatory requirements.
Respond to all training, learning and development questions or concerns in a timeous and customer orientated manner.
Provide accurate and timeous monthly standard and custom reports to the Learning and Development Manager.
Report on online training statistics to the Learning and Development Manager.

Requirements:

Bachelors degree in digital marketing, instructional design, communication, human resources, or a related field is required.
Course work and or certificates relating to learning management system administration.
Proficiency in the utilisation of a Learning Management System, and instructional design software or tools such as Articulate Storyline 360, Adobe Pro, and Moodle are requirements.
Minimum 2 years experience as an LMS administrator.
Minimum 2 years experience in developing educational content using an LMS.
Experience working with e-learning authoring tools and multimedia content design and development is required.
Familiarity with instructional design principles and adult learning theories is required.
Understanding of educational technology trends and advancements is required.
Sound understanding of instructional design methodologies and pedagogical approaches is required.
Working knowledge of multiple web design technologies, such as Articulate Storyline 360 and Adobe Pro.
Ability to create engaging and interactive assessments and activities with the LMS required.
Familiarity with accessibility standards and guidelines for online content is required.