Internal Sales Administrator - - Johannesburg

REQUIREMENTS

Matric,
Minimum 2 years experience in a similar role
Working knowledge of online purchasing
Computer Literacy: MS Excel: Basic to Intermediate
Excellent communication, interpersonal and organisation skills
Initiative and deadline driven with excellent planning and organisational skills
High attention to detail, and enthusiastic
Committed and reliable
Sales experience on online platforms Advantageous
Proven customer service skills
Strong analytical skills
Excellent selling and negotiation skills

DUTIES

Reporting to the Sales Manager
Present, promote and sell products to new and existing customers
Conducting market research and ongoing Competitor analyses
Maintaining and updating online sales/purchasing methods and systems
Developing new leads and communicating with customers
Creating and maintaining a database for current and potential customers
Preparing and sending quotes to customers
Following up with customers on sales inquiries submitted and requested through email and/or calls
Raising payment requisitions
Preparing and sending invoices to customers
Ensuring all online orders are paid for before handing the order confirmation over to the
warehouse for preparation and delivery
Project management - continuously reviewing products and maintaining an updated product list on stock items
Working knowledge and understanding of online sales (processes and procedures)
Working experience in maintaining quality customer service
Understanding and ability to work on online platforms
Continuously maintaining and updating product knowledge through self-study
Ability to maintain and build successful business relationships with existing and new customers