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Internal Sales Rep - Nelspruit (construction) Market Related Provident - Nelspruit

Sola Optima Recruitment

Our client is looking for a vibrant salesperson with a lot of attention to detail. Our customers in Nelspruit are very demanding and this candidate needs to be able to maintain their expected levels of client service. Our client is looking for someone who is reliable, enthusiastic, and able to work without supervision. Day-to-day functional responsibility for administrative functions for a company in the construction industry, specializing in Aluminium products . This candidate needs to be a Self-starter and self-motivator with excellent level of computer literacy and customer service must be a priority. Sales Ensure sales and GP targets are met. Sell stock to customers. Source stock internally to complete customer orders. Maintain a clean back-order report. - Follow up on back orders to ensure client obtains their stock timeously. Arrange timeous delivery of products with internal or external transport providers. Source sales opportunities through inbound lead follow-up, telesales, outbound cold calls, and emails. Manage and maintain pricing in line with the company pricing requirements. Analyse customers' sales history on system and identify sales opportunities. Grow existing customer- and new customer base Customer service Always maintain a high level of customer service standards with internal and external customers. Ensure accurate and timeous communication with Internal customers (Debtors, Procurement, other branches) Resolve customer queries timeously Provide daily feedback to customers on back orders and out-of-stocks. Communication of customer credits to operations to ensure timeous collection. Communicate to customers as required. Pricelists Discontinuation of stock Promotional stock General notifications Administration and reporting Prepare quotes, sales orders, and invoices timeously and accurately. Ensure the efficient and timeous processing of customer orders. Advising stock availability to customers. Arranging stock from other branches / procurement if insufficient stock is available. Communicate pipeline orders or “out of the ordinary” purchases to Branch Manager and Procurement. Ensure accurate payment is received from COD customers as per COD procedure before stock is released. Facilitate credit card/EFT or cash payments. Ensure data systems are accurate and always updated.- Ensure customer information is accurate on system. Review credit limits and request payments as required, ensuring continuous communication to Debtors department. Obtain Credit applications. Obtain COD applications. Assist with any other sales related tasks as required by the Office Supervisor or Branch Manager. SHEQ Integrated Management System control. Ensure adherence to the OHS Act. Take reasonable care for the health and safety of themselves of other persons. Co-operate with the employer to enable prescribed duties or requirements to be complied with. Carry out any lawful order given and obey the health and safety rules and procedures. Report any unsafe or unhealthy situation to the employer. Report any incident to the employer. Comply with health and safety processes. Participate in any Integrated Management System activities as required. Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility. Ensure adherence to all company policies and procedures. Always maintain a high level of customer service levels standards. Ensure the Sales Department maintains and complies with standards of health and safety, and hygiene always. Expectations: Work well under pressure No criminal record Neat and presentable Great communication skills in English and Afrikaans Good people skills – client service is priority Task driven and hard working Requirements: Valid Matric certificate or higher qualifications Must have previous sales administration experience Knowledge of construction industry (aluminium products) would be advantageous Market Related and Provident fund Apply Now
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