10 calls a day to existing clients to sell and cross sell
Solve customer complaints within 24hrs
Achieve agreed upon sales targets.
Coordinate sales effort with team members and other departments
Supply management with reports on customer complaints/compliments, stock on hand, query reports, call report, visit files etc.
Processing sales orders, picking orders, invoicing orders
Creating PPO’s and PO.
Ensuring buy-in items are correctly branded as per signed off artwork when required
Answering the phone in a polite and correct manor and relaying messages correctly
Sending monthly mailer information on time, with the correct information.
Full responsibility when your buddy is sick or on leave – proper handover must be done with password and everything to do with your brand/s.
Well presented at all times.
Live the Team Clothing Values.
Training/upskilling of new employees and current staff when a new item/range becomes available.
Adhere to the company code of conduct and rules.
Housekeeping – your work station to be neat and tidy at all times.
Responsibilities and duties are not limited to the above.