About our Client: Our client is a distinguished institution in higher education, renowned for excellence and innovation in ICT services and systems. Ranked among the top institutions globally, they are committed to leveraging business intelligence and analytics to drive strategic decision-making and enhance service delivery. Working Hours: This role offers a hybrid-remote working model with primarily virtual work. However, occasional in-person engagements will be required at our client's Cape Town-based offices. Salary: The annual remuneration package, including benefits, is between R751,755 and R884,415 depending on experience and qualifications. About the Role: Our client seeks a proactive and resourceful Business Intelligence Analyst to join their dynamic team. In this role, the selected candidate will play a crucial part in analysing data and generating insightful reports that inform strategy development, planning, and decision-making processes across ICT services and systems. Role & Responsibilities: The Analyst will analyse, design, and generate concise BI reports, metrics, dashboards, and data visualisations; conduct data modelling exercises; and develop prototype solutions to meet stakeholder requirements. Utilising BI insights, the Analyst will enhance service delivery through detailed reporting and process improvement initiatives; The role includes conducting surveys and benchmarking exercises to provide comparative insights and support decision-making; The Analyst will recommend and implement best practices for BI in ICT services; ensure data integrity, quality, and system configurations to support real-time data and dashboard delivery. Requirements: Relevant NQF Level 7 Qualification; Minimum of 5 years demonstrating strong analytical and data literacy skills; Advanced proficiency in SQL query writing, the Microsoft Office suite (especially Excel), and experience in developing detailed BI reports, dashboards, and visualisations; A solid understanding of relational database principles, data structures, and SQL-type queries; Strong communication skills; and the ability to manage priorities and deadlines effectively. Advantageous: Experience in South Africa's public Higher Education sector Salary: The annual remuneration package, including benefits, is between R751,755 and R884,415 depending on experience and qualifications. Apply Now

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It Business Analyst Cape Town - Cape Town Region

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