IT Executive - Durban
Education/Qualification Needed:
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- Degree in Information System / Computer Science / Engineering
- Software development background
- At least 10 years of enterprise level software delivery experience
- At least 5 years of experience in managing agile delivery teams
- At least 5 year of experience in managing operations
- Financial Services experience is an advantage
- Vast experience in IT delivery and operations management
- Working knowledge of software engineering best practices and frameworks
- Strong knowledge of software methodologies, tools and processes
- Strong knowledge of IT service management and ITIL practices
- Technical background and willingness to work agnostically
- Stakeholder management experience
- Strong decision-making capability
- Ability to see the bigger picture
- Ability to align with Company/Business strategy
- Systems thinking
- Excellent communication and influencing skills
- Provide leadership and guidance to development and operations teams to ensure agreed availability, supportability, and operational capability for all applications in the company landscape.
- Manage service across platforms, multiple channels and services to ensure service availability, performance and process maturity.
- Proactively identify platform enhancements (including non-functional), lead business case approval process, facilitate communication of roadmaps and ensure stakeholder engagement.
- Build and maintain a relationship network with internal and external key stakeholders.
- Define, drive and adhere to adoption of platform principles / standards / governance.
- Maintain an understanding of the current and emerging company strategy, business plans that the platform needs to enable.
- Share knowledge and expertise to support business and IT change.
- Contribute to concept documents / business cases / ROI proposals in relation to infrastructure enhancements.
- Review and approve estimation and impact assessment activities to support capacity and capability planning as well as key system documentation.
- Define target IT Operations model, drive transformation to reach the target and govern adherence.
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