IT Executive - eThekwini
Education/Qualification Needed: Degree in Information System / Computer Science / Engineering Software development background At least 10 years of enterprise level software delivery experience At least 5 years of experience in managing agile delivery teams At least 5 year of experience in managing operations Financial Services experience is an advantage Knowledge and Skills: Vast experience in IT delivery and operations management Working knowledge of software engineering best practices and frameworks Strong knowledge of software methodologies, tools and processes Strong knowledge of IT service management and ITIL practices Technical background and willingness to work agnostically Stakeholder management experience Strong decision-making capability Ability to see the bigger picture Ability to align with Company/Business strategy Systems thinking Excellent communication and influencing skills Main Responsibilities: Provide leadership and guidance to development and operations teams to ensure agreed availability, supportability, and operational capability for all applications in the company landscape. Manage service across platforms, multiple channels and services to ensure service availability, performance and process maturity. Proactively identify platform enhancements (including non-functional), lead business case approval process, facilitate communication of roadmaps and ensure stakeholder engagement. Build and maintain a relationship network with internal and external key stakeholders. Define, drive and adhere to adoption of platform principles / standards / governance. Maintain an understanding of the current and emerging company strategy, business plans that the platform needs to enable. Share knowledge and expertise to support business and IT change. Contribute to concept documents / business cases / ROI proposals in relation to infrastructure enhancements. Review and approve estimation and impact assessment activities to support capacity and capability planning as well as key system documentation. Define target IT Operations model, drive transformation to reach the target and govern adherence.
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