My client, a leading IT solutions provider committed to delivering top-notch technical services to businesses on the East Rand. Specializing in comprehensive IT support, network solutions, and hardware maintenance, ensuring their clients'' systems operate seamlessly. The company''s dedication to excellence and innovation drives them to exceed client expectations while delivering sustainable IT solutions tailored to client''s unique needs.Position Overview:We''re seeking a skilled and driven IT Field Technician to join our client. The ideal candidate will provide on-site technical support, troubleshoot hardware and software issues, and ensure smooth IT system operations for clients. If you thrive in a fast-paced environment and enjoy tackling technical challenges, this role is for you.Responsibilities:- Deliver on-site technical support to clients in Benoni and nearby areas.- Install, configure, and maintain hardware and software systems, including desktops, laptops, servers, and peripherals.- Diagnose and resolve hardware, software, and network issues promptly.- Conduct routine maintenance and updates to ensure system stability and security.- Collaborate with the helpdesk team to address complex technical issues.- Document service activities, including troubleshooting steps and solutions implemented.- Provide exceptional customer service and build positive client relationships.Requirements:- Proven experience as an IT Technician or similar role, preferably in a field support environment.- Proficiency in troubleshooting hardware, software, and network issues.- Solid understanding of Windows operating systems, Active Directory, and Microsoft Office suite.- Experience with network infrastructure, including routers, switches, and firewalls.- Strong communication and interpersonal skills with the ability to interact professionally with clients.- Excellent problem-solving abilities and the capacity to work independently or as part of a team.- Own vehicle and valid driver''s license for on-site visits.Preferred Qualifications:- CompTIA A+ certification or equivalent.- Familiarity with cloud computing platforms (e.g., Microsoft Azure, AWS).- Knowledge of virtualization technologies (e.g., VMware, Hyper-V).- Understanding of ITIL best practices for service management.My client offers the following benefits:- Competitive salary based on experience.- Professional development and training opportunities.- Health insurance and retirement savings plan.- Collaborative work environment.- Potential for career advancement within the company. Apply Now

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IT Field Technician East Rand, Gauteng - Benoni

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