Reference: PTA003013-JL-1Our client is based in Midrand area. They are currently seeking the services of a IT Support Technician. (Desktop/Operations) OVERALL PURPOSE OF JOB:Providing first and second line support primarily within the desktop support environment inclusive of Secondary entry level Back Office support, while maintaining a high level of customer satisfaction that meets the Service Level Agreement targets.FORMAL MINIMUM QUALIFICATIONS REQUIRED: Matric A N ADVANTAGEOUS: ITIL Cisco switches MCSE CCNA qualification will be an added advantage JOB RELATED SKILLS REQUIRED: At least 3 years IT Desktop support experience Strong people skills Strong telephonic skills Methodical and strong administration skills Ability to deal with senior levels of client personnel Strong client service skills including the ability to deal with all levels of computer literacy Strong oral and written communication skills Good listening skills Good problem solving skills ADDITIONAL REQUIREMENTS: Driver’s License Code: B / EB Own Transport Must be able to work at heights Must be medically fit (medical will be conducted) If you do not hear from us within 30 days, kindly consider your application as unsuccessful. Twiga may keep your CV for future opportunities. neg - neg
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