IT Technician - Richards Bay

My client seeks to employ an IT Technician and Administrator for onsite and remote support for multiple sites. Candidates with previous experience in FMCG/Retail will be given preference. Must have own vehicle with a valid driver's license.

This will be a permanent position based in Richards Bay.

Main job functions

• Onsite and Remote end user support for all desktop devices for the staff situated at remote sites.
• Ability to be a primary resource for IT projects at the site.
• Be required to travel to remote sites to support users or complete projects.
• First line support for telephony services and smartphones.
• Preparation and installation of end user devices such as desktops, notebooks and headsets.
• Logging of all incidents and request on behalf of staff and management
• Be a single point of contact for the staff for any IT related issues, escalations or IT related consulting.
• Skilled in the understanding applications within the environment, Networking Infrastructure management, Server management (MS Server 2016/SQL
• Server), Domain Management (DC and G Suite), Firewall Administration and IT Procurement, Multi Level backups.

Qualifications

● Minimum qualification, Matric

● N+ / A+ / MCSE Advantageous

● 2 - 4 years experience in a IT technician / Administrator role

● Install and Maintain Networks

● Previous experience in the retail / FMCG industries (adv)

● Proficient in systems, especially in Excel / Sheets.

Criteria

● Excellent communication and negotiation skills

● Good customer service skills

● Must have drivers license and own vehicle

● Willing to work after hours and weekends

● Strong Admin background

● Exceptional problem-solving skill.

● Thorough, precise and accurate.

● Must be able to work under pressure.

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

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