Our client in the IT industry is currently looking for an IT Technician , in Durban, Kwa- Zulu Natal. Responsibilities: Desktop repairs – Hardware troubleshooting & repairs to desktop systems. Accurately diagnose and assess repair required. Complete component testing, completing repairs and/or replacements as required Diagnose and complete Notebook, Mobile and Tablet phone repairs. Conduct Peripheral testing for vendor escalation including printers, digital cameras and CCTV. Conduct Software recovery & repairs (including all OS's) Troubleshoot communications devices including network LAN's and WAN's. Maintain job card updates. Provide and manage customer feedback on repairs. Provide both telephonic and on-site support to customers and managers. Requirements: A minimum of 3 years of IT technical experience. Sound understanding of networking. Solid Windows operating system (OS) knowledge. Solid knowledge of Windows processing hardware Excellent computer literacy in MS Word, Excel, Outlook, and PowerPoint. Experience working in a customer services environment will be an advantage. Matric with mathematics is essential. A. Must be able to troubleshoot communications devices. Able to work in a well-organized, efficient, and meticulous manner. Excellent communication skills, writing skills, and people skills are required. Excellent IT technical skills are required. Conflict management skills. Quick and continuous learner of new software tools and processes. Service quality orientated. Customer focused. Excellent time management i.e., deadline driven, able to plan and prioritize a high workload. Excellent administration skills. Understanding of basic finance. Good written and verbal communication skills to provide feedback to customers. Ability to be tactful and diplomatic. Able to work as a team and collaborate with others as well as to work independently. Good analysis and evaluation ability. Full-time and Office based. Personal Attributes: Mature individual. Passionate about Technology. Prides themselves in exceptional workmanship. Good attention to detail and enjoys accuracy. Able to work quickly. Willing to go the extra mile. Great attitude - energetic, enthusiastic, and motivated. Must be able to operate professionally and manage conflict situations professionally. Well-groomed and highly presentable. Be patient, tolerant and diplomatic. Ability to work as part of a team. Analytical thinker. Problem Solver. Remuneration: Up to R13 000 per month. Apply Now

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It Technician Durban - eThekwini

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