Job Title: Virtual Assistant for Call Handling and Appointment Scheduling - South Africa
CTGC
Location: Remote (Based in London) Employment Type: Full-time/Part-time/Contract Salary: $600 per month Job Summary: We are seeking a highly organized and proactive Virtual Assistant to handle call management and appointment scheduling for our team. The ideal candidate will be able to manage various communication tasks efficiently and ensure seamless coordination of appointments. This role requires someone who is tech-savvy, detail-oriented, and capable of managing multiple responsibilities with minimal supervision. As a Virtual Assistant based in London, you will play a crucial role in ensuring the smooth operation of our communication and scheduling activities. The position offers the flexibility of working remotely while being part of a dynamic and collaborative team. Key Responsibilities: Call Handling: Manage inbound and outbound calls professionally and efficiently. Answer queries, provide information, and handle customer inquiries with excellent service. Appointment Scheduling: Arrange and coordinate appointments, meetings, and follow-ups. Ensure calendars are updated and conflicts are avoided. Communication: Handle emails and other forms of communication related to appointment scheduling. Act as a point of contact between clients and internal teams. Reminders and Confirmations: Send reminders for upcoming appointments and confirm scheduled meetings. Ensure all parties are informed and prepared. Customer Service: Provide excellent customer service by addressing inquiries and resolving issues promptly. Handle customer complaints and feedback with professionalism. Documentation: Maintain accurate records of calls, appointments, and communications. Ensure all information is properly documented and accessible. Follow-ups: Conduct follow-up calls and emails to ensure customer satisfaction and to confirm the status of scheduled appointments. Skills: Excellent written and verbal communication skills. Strong organizational and time-management skills. Ability to work independently and as part of a team. Benefits: Competitive salary of $600 per month. Flexible working hours and the ability to work remotely. Opportunities for professional development and growth. Access to company resources and training materials. Collaborative and supportive work environment. If interested, please Drop in a line sana.malikctgc.net The post Job Title: Virtual Assistant for Call Handling and Appointment Scheduling appeared first on freerecruit.co.za .
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