Key Responsibilities: Guest Experience: Ensure that each guest enjoys a memorable and outstanding dining experience while maintaining impeccable service standards. Team Leadership: Support the restaurant manager and help to lead the restaurant team, fostering a culture of excellence, teamwork, and customer focus. Operational Excellence: Help to oversee daily restaurant operations, including staff scheduling, inventory management, and quality control. Customer Relations: Build strong relationships with guests, addressing inquiries, feedback, and special requests promptly and professionally. Financial Management: Assist in budgeting, cost control, and maximizing profitability, including gratuity management.
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