Junior Communications 1st Line Support - Port Elizabeth

Requirements:

• Relevant IT/Telecommunication qualification advantageous.
• 1yr or more Support experience
• Microsoft OS Experience essential
• Office 365 experience advantageous
• SQL experience advantageous
• Valid driver’s license
• Own reliable transport essential

Key Performance Indicators:

• Provide 1st Line Support.
• Customer interaction.
• Knowledge of telecommunications and data devices essential
• Knowledge of fibre and data infrastructure
• Understanding customer requirements Workstation setup.
• Update internal systems with all work carried out.
• Update call administrators on progress.
• Submit paperwork for month end.
• Logbooks, hours worked on systems and confirm all is correct.
• Assisting Sales team with quotes if needed.

Please consider your application unsuccessful should you not receive a response within two weeks of applying.

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