Junior Desktop Engineer - Port Elizabeth
Alpha Labour Solutions Ltd
A position is available in Port Elizabeth for a Junior Desktop Engineer. Academic Requirements: 2-year diploma / 3-year diploma in support services or A and N Work Experience: Experience in desktop support both Hardware and Software (Onsite or remote Minimum 1year Call centre exposure is very beneficial Role Responsibilities: - Ticket management of client queries and issues (Logged telephonically or via email) - Setup of client software, emails and troubleshoot issues thereof - Managing/troubleshooting of Office365 portal and exchange - Hardware, Patch management and Anti-Virus maintenance using RMM tools
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