Reference: SW004854-AM-1 My client, an international tech concern located in Techno Park Stellenbosch is seeking to employ a Junior IT Technician to join their dynamic team. The role is to provide a single point of contact for end users to receive support within the organizations computing environment. The candidate will also troubleshoot problematic areas using either one of the following ways; via telephone, email, or remote support. Duties include but not limited to: Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment, and software The position responsibility requires independent analyses, communication and problem solving Work is performed with little supervision and requires initiative and judgment. (common sense) To Progress/close incidents to satisfactory conclusion on the incident system Works with vendor support contacts to resolve technical problems Ensure Desktop computers interconnect seamlessly with diverse systems Work with procurement staff to purchase hardware and software Maintain and adjust Access Control and CCTV network systems Other Duties as required and or allocated Requirements Include: 1- 5 years' experience and the necessary A, N and or MCSA / MCSA in Linux qualifications and or equivalent proven experience with reference 1-2 years' experience with Windows 10, Windows 11, and MS Office 2003-2021 Experience supporting all MacOS Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers Experience installing/uninstalling software, patches, updates on Desktops and Laptops Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points Knowledge of WAN technology Fibre, ADSL, WIFI, 3G etc. Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting Knowledge regarding, routers (logging into a router. basic configuration) Knowledge of anti-virus and virus removal. Correct loading & reloading procedures of computers, restoring of data, loading of drivers & software Knowledge of Access Control systems Knowledge of CCTV systems Basic Bash and Batch scripting Education and training required: Grade 12 A N MCITP/MCTS/MCSA Other IT related certifications may be presented Personal attributes required: Ability to work without supervision. Good communication skills Show Initiative and present accordingly Ability to multi task. Good at problem solving. Customer Service/Customer relations. Ability to work in a team and support team members. Rise to the occasion when presented. Willing to learn new skills and adjust to changes Own car and valid driver's license. Working hours: Normal hours of Work will range from 8:00 to 17:00 or as per contract stipulated Hours may vary and will require evening and weekend work as directed by the company as and when needed Working onsite in office environment Apply Now

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Junior It Technician Stellenbosch Techno Park - South Africa

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