Junior Medical Technician Rosslyn - Rosslyn
Talent Guru International Ltd
The Bench Technician is required to support all IPC & PAC technical functions. This will include but not limited to Servicing, Fault-finding/troubleshooting & Repairs on all IPC & PAC systems. Maintaining strong customer relations is essential during service intervals and repairs conducted at customer facilities. A High efficiency is required in turnaround times and in completing services & repairs to improve on customer satisfaction and maximize customer retentio Service & repair IPC & PAC equipment to full working capacity • Schedule and attend onsite customer services and repairs • Fill in and complete job cards for any service repairs, warranties completed • Prepare and regularly track service intervals for IPC & PAC systems • Accurately diagnose and troubleshoot technical issues in a timeous manner • Plan trips to outline areas to service equipment and attend to service related queries. • Maintain high levels of service and technical support to all customers • Fill out service certifications for equipment serviced • Ensure software calibrations are updated with latest versions • Maintain adequate stock control management for planned repairs and services • Complete warranty repairs and provide inspection reports to QRC • Complete field actions as required by the quality team • Maintain and follow up on warranty processors and procedures for all intended repairs • Assist with queries at hospitals and customer sites • Maintain good customer relationships Complete daily activity reports • Adhere to safety protocols and quality standards Grade 12 or equivalent. • Relevant tertiary qualification will be an advantage • Strong electronic & technical mindset. • Basic computer literacy skills in MS Excel and Outlook. • Valid driver's license (Code 08/EB) • Must have own vehicle • Minimum experience in driving company vehicle of at least 2 years. • Ability to work independently • Excellent time management skills • Excellent communication skills • Attention to detail • Customer Service Orientated • Must be available to work after hours on adhoc basis • Must be available to travel nationally when needed or required
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