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Junior Process Analyst - Johannesburg

Your knowledge:
- Strong verbal and written communication skills.
- Understanding of business processes
- Understanding of the organisation of a company
- Data analysis
- Analytical with good communication and interpersonal skills
- Life insurance business processes
- Microsoft office
- SharePoint (preferable)
- JIRA (preferable)
- Financial governance and regulations pertaining to FICA

Your duties will include:
- Review management of business correspondence
- Testing and QA of business processes to ensure efficiency and productivity
- Liaise with management to continuously evaluate business processes and eliminate inefficiencies
- Liaise with business analysts and give input to business process design and modelling.
- Responsible for efficient business process monitoring and execution
- Administer and maintain reports within the functions performed
- Maintain correspondence and other relevant catalogues
- Audit client operation processes to make sure they are executed according to the design
- Manage document control standards and processes throughout the company
- Manage FIC-related controls, standards and processes throughout the company
- Client engagement
- Quality assurance checks for manual process steps

Qualifications and experience
- Grade 12 or equivalent (Mathematics is essential)
- Bachelor of Science in Information Technology (preferable)
- Minimum 2 years experience in this discipline Apply Now
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