Junior Technical Support Specialist - Johannesburg
QUALIFICATIONS AND: EXPERIENCE
Location: Boksburg
Reporting: Senior Technical Support Specialist
Grade 12/Matric or equivalent qualification.
- Minimum 3-5 Years industry experience in technical administration.
- Experience with ERP (SAP, Business Central, or Navision).
- Computer Literate (Word, PowerPoint, and Excel).
Responsibilities:
- Liaise with stakeholders on technical queries.
- Create and maintain a Bill of Materials.
- Update and maintain the ERP system with technical details
- Assist quality, production, internal and external sales with queries around technical content, drawings, parts, or BOMs.
- Manage workshop BOM and job changes.
- Audit BOMs and liaise with designers/engineers around changes etc.
- Audit Parts manuals to BOMs where necessary.
- Vendor changes and updates.
- Item card and routing updates.
- Issuing of drawings to stakeholders
SOFT SKILLS
- Neat and well-presented
- Driven, results-orientated with strong time management, prioritization, and organizational skills
- Must be willing to work in a team and with various stakeholders.
- Must be able to work well under pressure.
- Accurate, detail-orientated, and technical.
- Strong Communication skills are required.
- Quick thinker and good problem solver.
- Closeout and complete tasks.
- Good short-term memory.
- Systematic and structured.
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