Key Account Administrator - Cape Town City Centre
Talented Recruitment
Reference: DBN002518-KA-1Are you detail-oriented and adept at managing client relationships? Join a digital signage company as a Key Account Administrator Based in Somerset West, you'll oversee the day-to-day activities of the client network, ensuring excellent service delivery and fostering account growth. Duties and responsibilities: Quote and PO Processing: POs received from SAP/Workflow system Floor plans/Drawings received from client or design company Ad hoc requests Major Project site lists Review and processing via the PT of all SAP/Workflow POs received Distribution of the PO’s to the relevant stakeholders/Project Tray Update of SharePoint BAU tracking sheet (PO received) Update Tracker & Opportunities Engaging with client on the phone and via email Project Service Delivery: Risk management – tracking and mitigating risks Issue management – tracking and managing issues Review of all new sites and devices installed Escalation of non-compliance to relevant Manager or HOD Update of tracking tools Update of roll-out plans External Reporting & Feedback:Updating, interpretation and presentation of daily, weekly and monthly reports to Key Account Manager & Client stakeholders: Chairing of daily client stand-up meetings Incident management Preparation of weekly Project & Operations Report Preparation, review and analysis of Monthly Client Report Internal Reporting & Issue Resolution:Meeting with all internal stakeholders to ensure alignment of all stakeholders to achieve business growth and client objectives: Weekly Project Meeting Weekly Helpdesk Meeting Weekly Procurement/Warehouse meeting Weekly Finance/Invoicing/PO catch up Requirements: Matric 2 years’ experience in Client or Project Administration Driver’s License Computer skills - Word and Excell skills IT, Project Management and installation knowledge and experience Able to travel from time to time Good verbal and written communication skills Attention to detail and quality of work The ability to perform duties unsupervised Personal organisation skills Good time management skills Able to use initiative IMPORTANT NOTICEBy applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).
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