Our client a logistics company based in Roodepoort is seeking a Key Account Manager to join their growing team. Sourcing: o Find and onboard new customers. o Conduct telesales and virtual meetings. • Opportunity Identification: o Identify additional services to offer to existing clients. o Create cost effective solutions for all customers. o Expand services with each client and secure new business inquiries. o Secure Business • Onboarding: o Send necessary documentation to new clients. o Follow up to complete the onboarding process. • Pricing: o Provide quotes and negotiate the highest possible prices. o Follow up on quotes and extend or increase rates as needed. • Administration: o Open customer files and send SOPs. o Maintain an organized database and keep rates updated. o Update enquiry sheets and client frequency lists. o Remind the sales team of follow-up actions and manage appointments. o Serve as a liaison between external sales, procurement, and customers. o Manage customer KPIs. • Relationship Management: o Maintain and build strong relationships with customers. o Foster trust in the LSS brand. Minimum 2-3 years sales experience in a logistics/freight environment Airfreight sales experience 2 years experience in a similar role Matric R25 000 comission and pension fund
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