Lead Body Repair Estimator - Bergen - South Africa
Tesla
The Tesla Body Repair Program is seeking a Senior Estimator / Vehicle Damage Assessor with outstanding technical skills to work on one of the most progressive vehicle brands in the world. Our Vehicle Damage Assessors play an integral role within the Tesla Body Repair Center shop and are critical to the success of the business, acting as the link between the workshop and the market it serves. The Lead Estimator is responsible for the quality of repair estimation at their location, and is expected to monitor the performance, accuracy and overall contribution of the Estimators in their section. Create repair estimates for collision-damaged Tesla Model S, Model X, Model Y, and Model 3 vehicles Build Repair Plans in accordance with Tesla specific repair procedures Bill work in accordance with industry accepted Insurance standards Document all damages requiring repair or parts replacement with photos Direct technicians in disassembly to expose all potential damages upon vehicle intake Order all replacement parts as needed Communicate with insurance company to submit claim and billing, negotiating best possible terms Direct Body Techs to perform repair attempts where Repair VS Replace is not clear Update Customers on repair progress Close billing and perform vehicle handovers Completing all estimates using the country specific estimating system (Audatex, Cabas, CCC One or DBS) Work closely with peers to ensure accuracy and consistency with day to day operations of the Bodyshop Take steps to ensure consistency and accuracy between all Estimators onsite, directing peers as necessary where opportunities for improvement are identified Previous experience as a Vehicle Damage Assessor within a Bodyshop environment, ideally 5 yrs Vocational training as a Bodyshop Technician is desirable Be a proficient user of at least one estimating system, eg Audatex, DAT, Cabas, DBS etc A good understanding of how estimates impact profitability Excellent verbal and written communication skills A clear understanding of health & safety and good housekeeping in the automotive environment. Ability to provide leadership and instructions to teammates - showcasing excellence within the damage assessment process Complete comprehensive understanding of full refinishing processes within the Bodyshop business. The ability to deliver the highest quality standard of repair every time. A good understanding of tools & equipment used for all refinishing processes. A valid driving licence
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