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Robert Walters South Africa The Lending Admin Team Leader role encompasses a range of responsibilities, such as overseeing the operations across different regions and the central hub. It involves a thorough understanding of credit risk to effectively mitigate potential issues. Additionally, the role entails providing leadership to the team and fostering a culture of people development. Emphasising efficiency, the focus is on driving automation and centralisation, always prioritising best practices and ensuring service excellence is maintained. Furthermore, managing stakeholder partnerships is a crucial aspect of the role. Key qualifications for the Lending Admin Team Leader include:Bachelor of Finance Degree4-6 years of Banking experience essentialExperience leading a teamExperience with personal finance products and processes essentialKnowledge of Lending products essential Key duties for the Lending Admin Team Leader include but are not limited to: Monitor and ensure optimal functioning of the Lending Admin teamResolve formal complaints, analysing and identifying areas for improvementUse MIS for necessary changes and improvementsAssist QA in setting and maintaining QA standardsParticipate in project meetings and take ownership of relevant tasksContinuously define and improve processes for operational efficiencyPlay a key role in driving technical automation within the systemEstablish, maintain, and build relationships with key stakeholders across Shared ServicesCommunicate effectively and provide continuous updates on relevant issues to internal and external stakeholdersDemonstrate and instil the company core values through interactions with the team and stakeholdersFacilitate regular team meetings and encourage growth and developmentPartner with QA and Technical Learning to identify and address training gapsOwn training material and delivery methodsManage recruitment, integration of new hires, leave, and staff capacityCreate an environment conducive to living the organizational cultureIdentify potential risks and mitigate them through daily, weekly, or monthly exception reportsEscalate unmitigated risks to the Risk Operational OfficerAddress risks highlighted in internal audit reportsCompile a Risk indicator dashboard for day-to-day operations within the team Key personal skills:Strong proficiency in independent workWillingness to challenge established normsAbility for critical analysis, creative problem-solving, and adaptabilityEnthusiasm for exploring innovative concepts If you are eager to join a company committed to leading innovation in formulating and implementing advanced strategies for Lending Administration, we encourage you to connect with us for more details and information Apply Now

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Jobs in Go!