Liquor Store Manager - Durban
Stratogo
Reference: HQ000754-pn-1Our client a well established retail outlet, was founded in 2012, has has become synonymous with superior quality and outstanding value. Role: LIQUOR STORE MANAGERLocation: Waterfall, Durban, SAQualifications Required Grade 12 Related qualification will be beneficial. 5 - 10 years' managerial experience within retail environment. Skills Required Honest and trustworthy Customer service orientated and a willingness to deal with people every day. Ability to create teamwork environment. Attention to detail throughout the store Ability to identify and solve problems Take initiative Communication skills to train staff members and communicate problem areas Accurate with figures Interpersonal skills Attention to detail - Accurate Commitment to delivery and quality Good people management skills Must be able delegate effectively Be able to operate independently and as part of a team Good administration skills Main Areas Of Responsibilities STORE TARGETS AND PROFITABILITY Responsible to meet store targets. Maintain the store expenses within budget. Overall management of shrinkage within the store. Motivation of staff to buy in the success of the store. STOCK MANAGEMENT Oversee stock control - monitoring stock levels and purchases. Oversee and participate in category stock counts as required - investigate variances. Stock to be received and GRV ed as per procedure ensuring transfers, claims and invoices are captured correctly. Oversee the receiving function ensuring accurate stock in the right quantities received, returns done timeously FRONT END FUNCTION Manage the Front-End Function. Control and check floats Ensuring cash up procedure is done correctly, and money dropped as per procedure. STAFF CONTROL Oversee the staff component of the store. Involvement in the recruitment, training, orientation, appraisal, and supervision of the staff component. Do monthly scheduling of staff to optimize staff, limiting the use of outsourced staff and payment of overtime. Staff uniforms - ensuring staff is always dressed neatly and correctly. Ensure compliance with store policies, procedures, and rules. Guide and motivate staff towards maximum performance - planning, time management and productivity of staff. SECURITY, HEALTH AND SAFETY Responsible for the safety of the store, staff, and customers. CUSTOMER EXPERIENCE Responsible for customer satisfaction within the store and the implantation and adherence to the customer service programme. HYGIENE AND HOUSE KEEPING Overall management, control and implementation of the store hygiene and legal requirements. PROMOTIONS Assisting in the promotional activities of the store, preparing and implementation of promotional material and events. ADMINISTRATION Perform all administrative functions related to this position Store control of documentation - maintaining a neat and accurate document system. COMMUNICATION Communicate productivity, staffing or training issues, system improvement needs, and other relevant information to Senior Management in a timely, thorough, and professional way. R 18000 - R 18000 - Monthly
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