Lodge Manager - Waterberg
Candidate requirements:
Responsibilities:
- Minimum 3 years experience in a 5-star luxury lodge environment
- Appropriate qualifications to support the experience
- Excellent interpersonal skills required for interacting with both staff and guests
- Good written English communication
- Administrative and budgeting skills with computer literacy in Microsoft Office and PanStrat
- Strong leadership and mentoring skills
- An ability to be both flexible and adaptable given the nature of the industry good time management skills.
- A leaning to social upliftment initiatives
- A passion for gardening
Responsibilities:
- Responsible for the overall management and smooth and efficient operation of the Lodge;
- Liaising with guests regarding their planned trips, dietary requirements and wish lists.
- Managing the catering for guests. This includes working with the chefs and supervisors in menu planning, dietary requirements, ordering provisions and hosting.
- Hosting of guests.
- A commitment to upskilling staff to run the lodge with minimal management intervention.
- Managing and recording all stock relevant to the lodge including, amongst others,cleaning materials, beverage and food stocks.
- Manage all staff related matters, including their working hours, time off, performance evaluations, annual leave, training and duties.
- Managing the curio shop, spa and spa therapist attached to the lodge. Liaising with guests regarding bookings for the spa.
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