Logging Clerk - Johannesburg
Afrizan People Intelligence LTD
A well-known organisation is looking for a Logging Clerk. The main purpose of the role is to update and maintain claims and documents onto the company system and conduct daily task to ensure that information to departments is communicated accurately and clearly, as well as providing customer service to the company's clients. Your key responsibilities will include, but is not limited to: Accurately inputting claims data into the company system, verifying the integrity of all accompanying documentation and member details. Compiling and analysing statistical data to provide valuable informed decision-making and process optimization. Managing incoming faxes, ensuring proper organization before forwarding them for scanning. Maintain the daily collection of emails and methodically sort and send out emails to relevant departments to facilitate seamless communication flow. Utilizing our system to locate member records with precision, and proactively reaching out via phone when necessary to ensure data accuracy. Facilitating smooth interdepartmental communication by transferring correspondence promptly and accurately. Updating and maintaining accurate contact details for pensioners and beneficiaries, ensuring exceptional service delivery. Engaging with pensioners and beneficiaries to verify and update their contact information, fostering positive and enduring client relationships. Key Competencies Knowledge of Software Systems Good keyboard / PC skills Customer service oriented Requirements: Grade 12 Good attendance and reliability Knowledge of the Rules of the Pension and Provident Funds will be an advantage. Minimum of 1-year related experience Kindly note that all positions will be filled in accordance with the company's Employment Equity plan. We also encourage people with disabilities to apply. Should you not receive feedback on your application with us within a period of 2 weeks of submission, you may consider your application as being unsuccessful. Please keep an eye on our website and other career sites for future opportunities that may arise.
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