Synopsis:
Responsible for receiving, inspecting, and recording shipment of stock. Responsible for unloading packages and checking their contents to ensure they match the orders /invoice received.
Job Description:
- Acknowledgment of receipt of queries
- Capturing of units/accessories in the GRN book
- Posting FA Transfers on NAV
- Changing status on NAV (Swops Returns for physical stock)
- Daily Incoming dispatch Reports captured, send, and filed
- Distribute signed paperwork to the relevant department
- General Queries (Proof of Delivery note from internal external clients)
- Preparation of Purchase Order Packing and preparation of goods for dispatch.
- Checking units are allocated in the right bin
- Changing current stats of the unit
- Preparation of delivery note Waybill
- Changing status on NAV from pick n prep to schedule
- Daily dispatching report captured, send, and filled
- Follow up on delivery send to client (signed copies)
- General assistance in Logistics when needed
- Resolving problematic replacement
- Preparation of delivery note Waybill
- Daily incoming and distribution report - capture, send and file
- Follow up on deliveries and delivery notes
- Distribute signed paperwork to the relevant department
- General queries and recons
- Packing outgoing stock
- Allocate units to the correct system location (bin)
- Update the system and change unit status as the unit moves through the process
- Post FA Transfers on NAV
- Capturing of returns and repairs on the system to ensure stock integrity.
- Liaise with the technicians to ensure faulty stock is returned within SLA
- Assist with the administrative functions within the warehouse including stock tracking, stock reconciliations, reports, filing and scanning
- Configure and set up devices according to the client-specific requirement or solution
- Clean and repair devices and accessories returned from the customer
- Conduct quality checks on repaired devices and inventory/stock
- Meet the weekly targets set up by the Production Supervisor
- Update hardware and software fault reportÂ
- Participate in monthly stock counts
- Failover/support for the Distribution team
Qualification and Experience:
- Matric
- Logistics related Degree.
- Distribution Administrator Experience
- Customer Service Experience
- Strong IT skills (NAV, ERP System, CRM)
- MS Windows, MS-Office (Excel, Word, Power-Point, Outlook)
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