Job Position: Africa Manager – International Logistics Location: Johannesburg Salary: R950 000 per annum CTC negotiable commensurate with experience qualification Email your CV to recruitonlinepersonnel.co.za Qualifications / Requirements: • Matric • Tertiary qualification in International Supply Chain essential • Management Post-Graduate qualification will be advantageous • Minimum of 5 years Management experience • Strong leadership and managerial qualities • Supply chain knowledge will be advantageous • Excellent communication and negotiation skills to interact with clients and various stakeholders • Strong proven working knowledge of International Forwarding and clearing industry with a focus on African trade • Must be numerate • Must be familiar with African customs processes • Skills: - Agent relationship management - Well - developed inter-personal skills coupled with expert written and verbal communication - Excellent negotiation skills - Sound planning and organisational skills - Ability to manage and work under pressure - Customer (internal and external) centric - Strong analytical and problem-solving skills, with the ability to make data-driven decisions - Must have a high level of emotional intelligence Key Performance Areas: Africa Agent network management: • Facilitate the signing up of additional Agents where necessary • Cultivate strong relationships with agents by fostering trust and cooperation • Define relevant KPIs to measure the performance African Agents • Setup a system to regularly evaluate the performance of African Agents • Have regular engagements with African Agents to foster continuous improvement • Facilitate dispute resolution between Agents and the operations teams • Maintain open and regular communication with African Agents Risk management: • Ensure the African Agents stay up-to-date with international trade regulations, customs laws, and shipping requirements in their countries and they share those updates with company in order to avoid potential delays or penalties • Identify and address potential risks related to shipping, customs, documentation, or other logistical challenges • When issues arise, such as delays, damages, or disruptions in the supply chain, find solutions promptly and efficiently Collaboration on pricing strategy: • Collaborate with sales, operations, and Trade Lane to ensure that Africa pricing strategies align with business objectives and profitability targets • Collaborate on pricing strategy development considering market dynamics, competitive landscape, and customer demands • Conduct regular market research and analysis to monitor competitor pricing, identify emerging trends, and make data-driven pricing decisions Client management: • Understand client-specific Africa trade needs, and support business development and operations to provide effective solutions to meet their requirements Manage information and reporting: • Put in place and maintain processes and procedures to ensure accurate upload of Africa information on internal system e.g. Cargowise • Utilise relevant management information system (e.g. monthly dashboard and KPI's) in decision making • Interpret and use information on system delivery from service reports and customer surveys • Interpret and use information from balanced scorecard- analyse, interpret trends • Prepare Africa Tradelane and EXCO reports timeously • Disseminate information to direct reports and ensure it filters down to teams • Provide inputs for the balanced scorecard (if required) • Ensure confidential information is treated as such and put measures in place to ensure it is treated appropriately • Conduct market research to identify potential trade opportunities, trade patterns, and emerging trends in the African region • Monitor each African trade lane performance, costs, and revenue to ensure profitability and identify areas for improvement • On agreed intervals, prepare the following reports: KPI reports (for agents and tradelanes), country market and industry reports, profitability reports, • risk management report, rates trends report Qualifications / Requirements: • Matric • Tertiary qualification in International Supply Chain essential • Management Post-Graduate qualification will be advantageous • Minimum of 5 years Management experience • Strong leadership and managerial qualities • Supply chain knowledge will be advantageous • Excellent communication and negotiation skills to interact with clients and various stakeholders • Strong proven working knowledge of International Forwarding and clearing industry with a focus on African trade • Must be numerate • Must be familiar with African customs processes • Skills: - Agent relationship management - Well - developed inter-personal skills coupled with expert written and verbal communication - Excellent negotiation skills - Sound planning and organisational skills - Ability to manage and work under pressure - Customer (internal and external) centric - Strong analytical and problem-solving skills, with the ability to make data-driven decisions - Must have a high level of emotional intelligence Key Performance Areas: Africa Agent network management: • Facilitate the signing up of additional Agents where necessary • Cultivate strong relationships with agents by fostering trust and cooperation • Define relevant KPIs to measure the performance African Agents • Setup a system to regularly evaluate the performance of African Agents • Have regular engagements with African Agents to foster continuous improvement • Facilitate dispute resolution between Agents and the operations teams • Maintain open and regular communication with African Agents Risk management: • Ensure the African Agents stay up-to-date with international trade regulations, customs laws, and shipping requirements in their countries and they share those updates with company in order to avoid potential delays or penalties • Identify and address potential risks related to shipping, customs, documentation, or other logistical challenges • When issues arise, such as delays, damages, or disruptions in the supply chain, find solutions promptly and efficiently Collaboration on pricing strategy: • Collaborate with sales, operations, and Trade Lane to ensure that Africa pricing strategies align with business objectives and profitability targets • Collaborate on pricing strategy development considering market dynamics, competitive landscape, and customer demands • Conduct regular market research and analysis to monitor competitor pricing, identify emerging trends, and make data-driven pricing decisions Client management: • Understand client-specific Africa trade needs, and support business development and operations to provide effective solutions to meet their requirements Manage information and reporting: • Put in place and maintain processes and procedures to ensure accurate upload of Africa information on internal system e.g. Cargowise • Utilise relevant management information system (e.g. monthly dashboard and KPI's) in decision making • Interpret and use information on system delivery from service reports and customer surveys • Interpret and use information from balanced scorecard- analyse, interpret trends • Prepare Africa Tradelane and EXCO reports timeously • Disseminate information to direct reports and ensure it filters down to teams • Provide inputs for the balanced scorecard (if required) • Ensure confidential information is treated as such and put measures in place to ensure it is treated appropriately • Conduct market research to identify potential trade opportunities, trade patterns, and emerging trends in the African region • Monitor each African trade lane performance, costs, and revenue to ensure profitability and identify areas for improvement • On agreed intervals, prepare the following reports: KPI reports (for agents and tradelanes), country market and industry reports, profitability reports, • risk management report, rates trends report R950 000 per annum CTC negotiable commensurate with experience qualification Apply Now

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