Medical Relations and Communication Manager - Johannesburg
L'Oreal
KEY JOB ACCOUNTABILITIES: Implement the medical strategy to increase prescription and recommendation of brands by health professionals and establish its scientific legitimacy and reputation Develop relationships and programs with KOLs, scientific societies and patient associations to establish the scientific and medical reputation of the brands / Division Collaborate with KOLs and HCPs to drive scientific studies and outputs Develop and deploy communication strategy, tools and content for internal and external stakeholders (dotted reporting line to marketing manager) Develop an omnichannel communication strategy and deploy digital tools that will serve the strategy Resource localization and development to assist field teams in communicating with relevant stakeholders (eg detail aids) Test the ROI of Medical communication assets with relevant stakeholders Enhance the image and increase prescription and recommendation of the brands. Promote the brands’ added value by emphasizing the technical and scientific characteristics of the products and services. Get to know the environment, the pathologies, the products and the useful communication techniques for promoting the products and services. Represent the brand/the Division at every contact opportunity with health professionals and ensure they are followed up (congresses, ongoing medical training) Use all available communication channels to increase message frequency and enhance customization Implement communication techniques to adapt to external and internal stakeholder needs Ensure synergy with commercial and marketing teams to drive divisional strategy SKILL, KNOWLEDGE REQUIREMENTS AND EXPERIENCE Relevant qualification or degree Experience in KOL mapping and stakeholder management 2 years of experience in a medical function within Pharmaceutical or FMCG dermatology Knowledge of the dermo cosmetic/Pharmaceutical regulatory environment A driver’s license Track record of success in building medical relationships Willingness to travel PERSONAL & PROFESSIONAL COMPETENCIES REQUIRED PERSONAL ATTRIBUTES High learning agility Decisiveness and Action Orientation Results oriented Customer focus Ability to prioritise and multi-task Good interpersonal skills Excellent verbal, written communication and presentation skills Applies entrepreneurial and commercial thinking GENERAL Business acumen Problem solving Networking and influencing Attention to detail Interpersonal awareness / empathy Verbal and written communication skills L'ORÉAL COMPETENCIES Ambition Judgement Learning Agility Empathy Resilience You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don’t create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
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