Merchandising Supervisor - - South Africa

Perform additional duties as required including, but not limited to, stocking, freight processing, price changes and cart retrieval;
Assigns tasks and monitor schedule/breaks for the associates within their department;
Perform Leader On Duty responsibilities as needed;
Manage associates performance, annual review and progression within job catalog;
Troubleshoot and provide solutions for customer complaints, escalating to management when necessary;
Assists associate to provide increased service to customers in response to specific needs and requests;
Provide coaching and training to associates on team and throughout the store as needed;
Interview all prospective candidates and trains and develops the associates within their department;
Promptly and politely responds to customer inquiries and requests for support.

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