Message Centre Adviser at Momentum x 2 Positions - South Africa
Position Purpose A Message centre advisor in the Momentum STI Client Care Department answers all overflowing calls and load messages to different operational departments. This must be done with a strong client centric approach that aligns with our value of providing awesome service to our clients. Experience & Qualifications Matric; Answering overflowing calls; Loading messages; Previous call centre will be beneficial. Work Output Answering overflowing calls; Loading messages. Competencies Required Excellent interpersonal and communication skills (verbal and written); Computer literacy is essential; Self-disciplined and self motivated; Stress tolerance; Customer service oriented; Deadline and results oriented; Attention to detail; Takes ownership and responsibility; Enthusiastic and passionate about the job. Additional Information An ideal candidate will be able to align their personal work values to the Momentum STI values of Passion, Profitability, Recognition, Awesome service, Respect, Honesty and People Development. Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential. The successful candidate will prefer to be remunerated on a performance based salary system. How to Apply Click here to apply online Contact Details Should you experience any functional difficulties or problems logging into PeopleSoft, you can contact the PeopleSoft Helpdesk on 021 940 5169. For futher information please contact Pravesh Patel who is the HC Consultant dealing with this position on 012 6845347.
Apply Now
Facebook
Whatsapp