Microsoft Dynamics GreatPlains Support Analyst - Krugersdorp
Augment & Recruit
Reference: JHB000218-LL-2Location – Derrimut (Australia)PURPOSE OF JOB:The suitable candidate will be responsible for providing technical support and assistance to users of Microsoft Dynamics GP (Great Plains), an enterprise resource planning (ERP) software solution. The candidate`s primary purpose revolves around ensuring the smooth operation and effective utilization of the Dynamics GP system within an organization.MAIN RESPONSIBILITIES: Implementing and continued learning of Microsoft Dynamics GP, including general ledger, accounts payable, accounts receivable, payroll, project accounting, inventory, order entry, and purchasing modules Providing day-to-day technical application support Working closely with clients in the configuration of and migration to new systems Performing and managing the integration of the solution, as well as assisting implementation teams with training issues Pre-sales technical support Ideal candidate demonstrates expertise in an industry or functional area and demonstrates expertise in building a strong reputation in the marketplace This role requires demonstrated proficiency in Great Plains System Administration and Support This role requires experience with FRx and Management Reporter The ideal candidate has MS programming experience (Dexterity, VB. Net, SQL, VBA/Modifier, Continuum, ReportWriter, eConnect, Extender, etc.) This role requires excellent analytical and troubleshooting skills as well as excellent organizational skills and teamwork skills Ideal candidate has the ability to work quickly and independently in high-stress situations or environments Ideal candidate has proven experience and expertise in assisting with the design and development of financial and operational reports The ideal candidate has experience with administration and troubleshooting with Financial Reporting This role requires excellent oral and written communication skills, excellent analytical skills with attention to detail, and excellent organizational and time management skills This role also requires the ability to handle multiple tasks and experience with MS Office tools Participated in at least two full cycle implementation projects (from requirements gathering until go-live including post-go-live support) Proficient in technical design and doing custom development using recommended best practices Managed Dev-Op setup and conducted code check-in, reviewed code of the Dev team, and released and deployed code base in PROD Provide Architectural Recommendations to build various GP solutions Should have Familiarity with performance evaluation using Trace Parcer and SQL profiler Handling the User Incidents Prioritizing the user Incidents and Change requests Scrum Master (nice to have) KNOWLEDGE AND SKILLS: MS Dynamics GP SmartConnectilM ERP Finance Systems SOL Database Business As Usual System Services (BAU) IM Vendor QUALIFICATIONS AND EXPERIENCE: Computer Science Degree or equivalent Five to eight years of Great Plains Experience Three-year experience in GP Administration, User Management, Customization of the GP Application, Incident Management and Request Management One year experience in usage of the Jira Application .
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