National Key Accounts Manager (FMCG) - Johannesburg
National Key Accounts Manager (FMCG)
R660K
Johannesburg
Excellent career opportunity in Johannesburg for a National Key Accounts Manager with a leading FMCG company in Southern Africa. Reporting to the Head of Marketing, you will be responsible for building the retail and wholesale channels for their leading spice brand and executing its brand vision. You will also be required to visit customers nationally, secure listings, find a suitable sales and merchandising partner for in-store execution and manage a small complement of reps once they have been recruited.
Key Performance Areas
- Develop, manage, and maintain industry contacts with decision-makers and influencers, building strong customer relationships to ensure maximum satisfaction, and increased market share
- Listing the leading spice brand range in big wholesalers
- Get extended listings where we have gaps
- Look for opportunities in SADC for retail and wholesale listings
- Handling administration of loading customers on our systems as well as trading term agreements
- Managing a co-ad budget with these customers and securing promotional activity to drive growth
- Evaluate retailer campaigns and provide feedback to the brand
- Monitor pricing trends and competitor activity
- Analyse data and conduct regular customer performance reviews
- Find and set up an SLA with a sales & merchandising partner
- Work closely with logistics regarding route-to-market partner
- Work hand in hand with marketing on developing customer-specific promotions to drive brand awareness and growth
- Approve and manage returns and short-dated stock claims
- Sales forecasting and ensuring adequate stock levels in our branches
- Resolve escalated customer queries in line with company policies
- Drive growth of our private-label bottled spices through local and international retailers
Qualifications and Experience
- Minimum Matric plus 5+ Years relevant experience in a similar position in the FMCG/Manufacturing industry (essential)
- Sales or marketing qualifications (adv.)
- Valid driver’s license and own reliable transport
- Willingness to travel frequently
- High-level computer literacy and working knowledge of Microsoft Office packages
- Must have worked with CRM technology
- Fully bilingual (English & Afrikaans or any other language)
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