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National Operations Manager - Durban

Purpose of the Role:
Is to create exponential value for our people, customers and community. Our expression is reflected in our core values which includes, Quality, Integrity, Empowerment and Sustainability.

Role: Regional Manager
Location: Durban SA

Requirements and Competencies
  • Tertiary Qualification advantageous
  • Grade 12 qualification
  • Sales Driven
  • Strong interpersonal skills and the ability to continuously motivate
  • Ability to demonstrate sales coaching and leadership
  • A track record of leading people
  • 5 years Management Experience within the Apparel Retail Sector
  • Attention to detail
  • Ability to demonstrate excellent communication skills
  • Sound understanding of industry requirements
  • Good Relationship building skills
Responsibilities:

The Regional Manager will be responsible for leading (size of area), building and managing the required area by driving a sales culture to deliver on the business objectives.
  • Sales Operations through effective leadership
  • To ensure that the Management Team is empowered to ensure relevant sales target are met and exceeded
  • Develop and implement new sales strategies to ensure regional growth
  • Ensuring that the Management team implements administrative duties to drive sales, including; the implementation of markdowns, promotions and effective merchandising
  • To keep the management team motivated to ensure staff morale within the region is at its optimum level
  • Implement new and innovative strategies to reward performers and motivate non performers
  • Focus on trends, opportunities and patterns relating to sales within the industry
  • Keeping up to date with competitor service offerings and industry developments
  • New store development
  • To ensure regional expansion in terms of continuously adding to the store compliment within your region
  • To source potential new stores within the region, conducting viewings of potential new stores and reviewing new stores
  • People Leadership
  • To ensure that Area Managers are equipped to drive sales within the region
  • Be the bridge of communication between Head Office and the Operations Team within the region
  • Ensure that Area Managers are constantly motivated to ensure optimum levels of performance.
  • To provide business leadership by upskilling Area Managers in all aspects ranging from increasing sales to ensuring administrative functions are diligently carried out
  • Ensure that relevant H.R. functions, including Disciplinary Hearings, CCMA, Recruitment, Training and Development are efficiently carried out
  • Administrative Management
  • Empower Area Managers to ensure administrative functions are efficiently carried out
  • Constant monitoring of Area Managers relating to Key Controls, Rosters, Marketing, Merchandising, Reporting,
  • Stock Counts and Discipline Measures.
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