The project also seeks Level 3 support services by OEM certified network engineer for an estimated five years contract term. This resource will ensure the design changes and modifications (Move, Add, Change or Delete – MACD) are approved and the implementation managed. This engineer will also manage, monitor and maintain all the network equipment and associated software in CUSTOMER using the NMS and other specialised tools. This engineer will furthermore advise and guide the CUSTOMER team in identifying and resolving network related issues. Travelling costs associated with these activities shall be included in the offer. Engineers shall undergo security vetting. Covered products but not limited: LAN and WIFI based on Cisco DNA Datacenter based on Cisco ACI
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