Involved in highly complex environments for installation, configuration and fault management. The ideal network engineer provides technical support to all clients. This includes remotely supporting clients within Service Level Agreements (SLA's) to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. They are also required to provide technical assistance to the team supporting client installations. The successful candidate must be accountable for the overall lifecycle of interactions pertaining to network disciplines, both for internal and external stakeholders Education: Grade 12 (NQF level 4) Minimum CCNA Qualified or equivalent certification CCNP preferred SD-WAN and Wireless Technology Knowledge 3 years' minimum experience in the networking field Special conditions: No criminal record or pending criminal cases No drugalcohol abuse Candidate will need to undergo a compulsory medical and security check Skills & Competencies: IOS and IOS-XE based routing platforms (ASR's, ISR's, CSR's) and routing protocols (BGP, OSPF, EIGRP, etc.) Software Defined Networking technologies (SD-DC, SD-WAN, SD-Access) Designing, deploying and supporting large enterprise data center solutions Deploying enterprise wireless networks Knowledge on virtualization and Storage Area Networking Knowledge of network programmability and automation Ability to create accurate network diagrams and documentation for designing and deploying of networking systems Experience in carrying out network assessments and reporting/recommendation writing Good analytical and problem-solving skills Understanding of IoT and 5G Professional demeanour when speaking with clients Escalate unresolved problems and issues to the relevant third parties Write reports and proposals and complete and maintain project documentation Assist with the documentation of standard operating procedures relating to installations and fixes Act as coach and mentor to more junior Implementation Engineers and Technicians Market related, depending on certifications and experience
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