My client is seeking a Network Operations Technician with at least 3 years’ experience working in the Transmission/ IP Networks environment to be involved in the monitoring of the Transport network (24/7), troubleshooting and coordinating resolution of fault with the various support areas. Perform root cause analysis and drive incident lifecycle. This is a 6 months contract.
Degree/3 Year National Diploma (S4)/within the Electrical Engineering /Information Technology /Computer Science/ Software Engineering is essentialÂ
At least 3 years working in the Transmission / IP Networks environment
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Knowledge:
Ensuring optimal network performance by proactive monitoring the transmission network for alarms. Scrutinising performance result for any abnormalities, logging calls and following up with service providers and regions. Routing of these tickets, following up and escalation and closing of tickets after customer agreement.
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Focus Areas:
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