Office Administrator - Johannesburg
Nedbank
Job Requisition Details REQ133008 Location: Johannesburg, Gauteng Closing Date: 29 March 2024 Talent Acquisition: Bongiwe Mchunu Job Family Administration, Operations and Facilities Career Stream Admin, Transact Processing and Production Leadership Pipeline Manage Self: Operational Job Purpose To ensure that relevant process are adminsitered;maintained and supported to meet the requirements of the department and business; in line with the Groups strategy. To support business by ensuring relevant processes are administered and meet business requirements. Job Responsibilities Meet Service Level Agreements (SLA) by conducting processing activities within agreed timelines and parameters. Minimise financial and reputational risk by ensuring accuracy of processing activities. Minimise operational costs by avoiding unnecessary expenditure. Satisfy internal and external clients by responding to and actioning queries within agreed SLA. Meet Nedbank internal and external client service standards by communicating with stakeholders (including Regulators) accordingly. Understand and meet stakeholder needs by maintaining a relationship through regular interaction. Minimise risk by checking and validating activities according to policies and procedures. Ensure that relevant processes are administered by following procedures. Ensure accuracy by identifying and recording / correcting discrepancies timeously. Highlight risk by reporting exceptions timeously. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions. Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders. Ensure that own contribution and participation contributes to the achievement of team goals. Create and manage own career through guidance and support of management, department and colleagues. Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers. Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames. Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team. Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.). Participate and support corporate social responsibility initiatives for the achievement of business strategy. Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools, policies and procedures. Essential Qualifications - NQF Level Matric / Grade 12 / National Senior Certificate Advanced Diplomas/National 1st Degrees Preferred Qualification Relevant Banking Diploma or equivalent Minimum Experience Level 1 - 3 years' experience in Business Administration Technical / Professional Knowledge Administrative procedures and systems Data analysis Microsoft Office Relevant regulatory knowledge Business writing skills Relevant system knowledge Behavioural Competencies Adaptability Communication Collaborating Decision Making Stress Tolerance Work Standards Building Trusting Relationships Managing Work Please contact the Nedbank Recruiting Team at 27 860 555 566 If you can't find the job you're looking for, activate job alerts to be one of the first to know when new positions open up.
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