Online Retail Key Account Manager - - Johannesburg

Our client, whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Key Account Manager to spearhead our sales initiatives in online mortar retail spaces. If you are a results-driven professional with a wealth of experience in online retail sales, possess a passion for technology, and excel in team management, we invite you to join us in our mission to deliver innovative networking solutions and make a lasting impact in the industry.

Duties & Responsibilities:

Sales Strategy Development: Develop and implement effective sales strategies for online and retail channels, aiming to achieve revenue targets and expand market presence.
Team Leadership: Lead and motivate a team of sales associates, fostering a culture of success and ensuring the team consistently meets and exceeds sales goals.
Inventory Management: Oversee inventory levels in online and retail stores, ensuring optimal product availability, and strategically managing stock turnover.
Customer Service Excellence: Ensure exceptional customer service is provided across both online and physical retail environments, addressing inquiries promptly and resolving issues to enhance customer satisfaction.
Sales Performance Analysis: Monitor sales performance, analyse data and generate reports to identify trends and opportunities, contributing to informed decision-making.
Merchandising Collaboration: Collaborate closely with the merchandising team to create compelling product displays and impactful promotional campaigns that drive sales.
Regulatory Compliance: Ensure compliance with all retail and online sales regulations, including labelling and licensing requirements, to uphold legal standards.